Exam Services Co-ordinator, Ghana
Provide effective support for delivery of exams administration and operations in line with Examinations Customer Services Standards and to the satisfaction of customers and clients.
Details
Location | Accra, Ghana |
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Duration | Indefinite |
Closing date | Thursday 17 December 2015 |
Role overview
Accountabilities, responsibilities and main duties:
To provide administrative and academic support for exams as agreed with Exams Delivery Manager
To include:
- Security and logging of question papers.
- Timely registration of candidates
- Maintain records and British Council files
- Examiner and invigilator administration
- Maintain security of exam papers, customer private details, software and system passwords, store room key and accountable stocks at all times.
Online information service delivery – review Exams Services web content on the Ghana website to ensure the information is correct and up-to-date
- Weekly, check information on the Ghana Exams Services webpage to ensure fees are correct, dates valid and forms are appropriate for exam product.
- Immediately bring any incorrect information to the attention of the EDM and follow up to ensure action is taken to present the correct information and/or takeout outdated information
Supervise Data collection, processing and management in conformity to UK Data Protection Act and Exams Services Confidentiality standards
Financial Management and Administrative assistance
Self-development
- Participate in training for Exams staff as may be required from time to time.
- Take responsibility in updating knowledge on exam boards’ products and rules and regulations as well as those of BC by studying information on websites and E&E intranet pages; reading email and hard copy updates.
You must have the right to live and work in Ghana.
Special requirements
You may be required to work some unsocial hours, including weekends and do occasional travels.
Skills and Qualifications
Events management and project organisation ·
Marketing and Customer Service ·
Knowledge of UK examinations and qualifications.
First Degree from a recognised University